Say hello.
Call +1 (540) 748-7878 or use our general enquiry form. Your name, email address, and the type of support you are exploring are enough to start. Please do not send private clinical information.
Getting started
The first step
can be a small one.
You don’t need to have everything figured out. We can begin with your questions and explore what a next step might look like.
Talk about fit and availability.
Discuss your general priorities, your location, the ages and service formats available, and any referral or eligibility requirements. This conversation helps clarify whether the current options could be appropriate.
Understand the practical details.
Ask about provider qualifications, assessment steps, scheduling, fees, insurance participation, and any authorization requirements. Make sure you understand the arrangements before agreeing to services.
Explore an individual next step.
If appropriate, a qualified professional can explain the assessment process and potential recommendations. You should have room to ask questions, discuss preferences, and understand how your family may be involved.
Before you begin
Clarity helps.
Here are some practical questions families often bring to a first conversation.
Do we need a diagnosis or a referral?
Requirements vary by service, provider, location, and payer. Contact Nine Hearts to discuss the specific requirements for your situation before arranging an assessment or sending documents.
Do you accept our insurance?
Insurance participation, authorization requirements, benefits, and any family responsibility must be checked individually. Contact us to ask about your plan. Coverage or Medicaid acceptance is not guaranteed by this website.
How soon can services begin?
Timing depends on availability, fit, any assessment needs, and required approvals. Please contact us for current information. We cannot confirm a start date or reserve an appointment through this website.
Your next chapter starts here
You don’t have to figure
it all out on your own.
Tell us a little about what you’re looking for. We’ll help you explore a thoughtful next step for your family.